Delete your Jodx account
Option 1: in the app (immediate)
- Open Jodx and sign in.
- Individuals: go to Profile → Settings → Account. Businesses: go to the Business tab and tap Account settings.
- Tap Delete account, type DELETE and confirm.
Your account is deleted straight away.
Option 2: by email (if you no longer have the app)
Email support@jodx.app with the subject “Delete my Jodx account”. Send it from the email address you use to sign in to Jodx, so we can confirm that the account is yours. We will delete the account within 7 days and reply to confirm.
What gets deleted
Deleting your account permanently removes:
- your sign-in details, profile, name, phone number, saved location and profile photo;
- your business profile (for businesses), and your skills (for individuals);
- your requests and vacancies, the responses and applications on them, and their photos (any that are still open are closed first);
- your responses to other people's requests, your CVs and your job applications;
- your chat messages, notifications, blocks and push notification tokens.
What is kept, and for how long
- Activity log entries about your account (kept for security): deleted automatically within 30 days.
- Reports you made about other users: kept so we can deal with them, but no longer linked to you.
- Crash reports: kept by Firebase Crashlytics for up to 90 days.
Deletion can't be undone. If you sign up again later, you start with a new, empty account.
Only want some data removed?
You can edit your name and phone number, remove skills, and close your requests in the app at any time. To have specific data deleted without closing your account, email support@jodx.app.